West Century IT Help Desk Hours
Standard help desk hours are weekdays from 9 am – 5 pm PST.
Help-desk Phone Number: +1 (310) 919-0001
24/7 support is available after hours, on weekends and during holidays. An additional fee may apply.
Request Support
Submit a form for non-emergency IT, digital office equipment, copier or software needs. Available for non-managed customers.
Customer Portal
Submit service requests, check billing status, purchase equipment and more.
Remote Assistance
Connect to a technician for remote help.
4 Easy Ways to Get Technical Support
Desktop Icon
Click the West Century IT icon on your desktop.
Desktop Icon
When you create a ticket through the desktop icon, it sends your request directly to our Support Desk, along with some helpful information about the computer you're using.
Customer Portal
Open support tickets and more.
Customer Portal
West Century IT provides you with a customer portal that allow you to submit tickets, check ticket status, and more.
Send an e-mail to support@westcentury.com.
Send us an email with details about the issue you're having.
The more information, the better.
Support@WestCentury.com
Call us
Urgent Issue?
Call (310) 555-5555.
Call us
Having a major problem and need help right now? Your support desk is ready!
Call (310) 555-5555.
Not a West Century IT Solutions Client & Need IT Support?
We reserve our support desk for our managed clients to ensure fast and efficient technical support.
If you are not a client and need support, please contact us to discuss your support options.