West Century IT Help Desk Hours

 

Standard help desk hours are weekdays from 9 am – 5 pm PST.
Help-desk Phone Number: +1 (310) 919-0001

24/7 support is available after hours, on weekends and during holidays. An additional fee may apply.

Need help with an existing ticket?


Request Support

Submit a form for non-emergency IT, digital office equipment, copier or software needs. Available for non-managed customers.

Customer Portal

Submit service requests, check billing status, purchase equipment and more.

Remote Assistance

Connect to a technician for remote help.

4 Easy Ways to Get Technical Support

Desktop Icon

Click the West Century IT icon on your desktop.

Desktop Icon

When you create a ticket through the desktop icon, it sends your request directly to our Support Desk, along with some helpful information about the computer you're using.

Customer Portal

Open support tickets and more.

Customer Portal

West Century IT provides you with a customer portal that allow you to submit tickets, check ticket status, and more.

E-Mail

Send an e-mail to support@westcentury.com.

E-Mail

Send us an email with details about the issue you're having.
The more information, the better.

Support@WestCentury.com

Call us

Urgent Issue?
Call (310) 555-5555.

Call us

Having a major problem and need help right now? Your support desk is ready!

Call (310) 555-5555.

Not a West Century IT Solutions Client & Need IT Support?

We reserve our support desk for our managed clients to ensure fast and efficient technical support.
If you are not a client and need support, please contact us to discuss your support options.